Delivery
MANUFACTURING AND DELIVERY TIMES
At Solenn, each piece of jewelry is custom-made, with a manufacturing and delivery time of 2 to 4 days. We strive to reduce this time as much as possible.
SECURITY AND CONFIDENTIALITY
Your order will be delivered via La Poste. Each parcel is :
- Insured for the value of your jewelry.
- Hand-delivered against signature to guarantee receipt.
- Sent confidentially with no mention of contents on the package.
FREE DELIVERY
We offer free delivery on orders over €49 in mainland France. For deliveries outside this zone, additional delivery charges may apply. These charges are calculated and specified when you place your order. For more information or to arrange delivery outside the zones specified, please contact us.
POINT-OF-SALE COLLECTION
Solenn offers permanent and ephemeral points of sale, details of which are available via our Instagram account. You can choose to pick up your order directly from these outlets. This service is available on request.
QUESTIONS AND CONTACT
If you have any questions or would like more information about our delivery policies, please contact our customer service department at hello@solennbijoux.com.